Support - Customer Support Systems
PMDG provides several support systems as outlined below:
Product Support is a ticket-based support process and knowledge base offering our customers the ability to trouble-shoot product installation and allows our support staff the ability to provide help in a short amount of time.
You can access the system here.
On 25FEB10 PMDG discontinued email based support and all further support inquiries should be made through the new Support Portal.
Current PMDG Support Status: Normal
Current PMDG Operations Status: Normal
CUSTOMER SUPPORT FORUM
The PMDG Customer Support Forum is hosted by the Avsim.com Forum System. If you would like to post a question, you will have to register here. For guests, the forum is read-only.
You can access the forum here.